Look it's our MSC BOARD!!!!

Aloha!

Finally our long waited MSC board is out. The border is made from all our pictures. Hurry go take a look and spot yourself!

This board will display all ya promotion posters so don't forget to pass OPS ya new posters to display them on this board!

Signing off.... :) Yeah!

Customer Service Board !!!

Hola!

Here comes the Customer Rating Board! Hmm.... this week Cheers is not in the league as they were closed for stock take. So We have a competitor down (hehe) but they will join us back next week! We have received many positive comments for the customers.
Below were some of the compliments:

• Friendly
• Helpful
• Greets
• Tip Top customer service

Do bare these pointers in mind so that you will be the next Customer Service champion. The winner of this week will be announce on 23/3/2009 (Monday) during morning meeting. All the best!

Signing off.... (^.^)

Knowledge Test

Ko Ni Chi Wa!

The knowledge test is over and I'm sure that everyone din expect the test to be like this rite? But I'm sure that everyone enjoyed it. It's kinda like MSC Amazing Race. Everyone was super duper enthusiastic, running all over the place, so eager to complete the "Test Paper". And I'm proud to announce that the winner is ...... CHEERS! They scored a total of 34.25 and we gota admit that they are really good man! They were rewarded with pizzas that were sponsored by the supervisors.

Hmm... As for the rest of us even though we din win but we did enjoy the whole thing and learned tonnes of stuff that we wun aware of.

3 cheers for all of us!

HIP HIP HOORAY!

HIP HIP HOORAY!

HIP HIP HOORAY TO MSC!

Signing off... :)

Let's check out the Champions of the week!

Bonjour!

Finally the results are out! Congrats to all the Winners!

Top House Keeping- Giordano

Top Sales- Bazaar

Top Customer Service - Bazaar

We can see that all of you are trying very hard to be the champion of the week but there can only be one winner for each. Just do ya best for the next week! As for the winners, keep up the good work!

Remember, always keep your store sparkling clean if you wanna be the champion for next week's house keeping because you won't know when OPS will come in and spot check!

Do remind your customer to give their smiley faces on every Friday!

Cheers... :P

Bokat Jones Here We Come (13/3/2009)

Howdy!

Finally it's here! Our very first MSC Gathering.

After a long exhausting hard day, we arrived Botak Jones approximately at 9 pm. Thank god that faiz and shu xin were already in the queue thus, we quickly gave them our orders. (the couple behind us din really like the way we order. Blah.:P) It din take Botak Jones long to serve all our 15 dishes... When all the orders were served, our forks and knife din stop for a min. It din took us long to gobble the plate of food. We went home around 10 plus pm. Though it was a short gathering but we did enjoy it and of course, we've gotten our stomachs filled to the brim.

Click this link to see their menu : http://www.botakjones.com/

Below were some of the dishes that we ordered.

It's like what they say; Damn Good Food Damn Good Price!

Burppp! Opps.

Signing off... :P

Hey, It's the Angel & Mortal game!

Hola !

Remember what these boxes are for? You guys put in so much efforts to design and decorate it but now, they are all collecting dust in OPS room!
Remember to check your "LETTER BOX" daily to see if you have any letter(s) from ya "angel". Also do write some encouraging letters to ya friends.

Weekly Customer Service Rating!!!

Hi everyone!

i guess all of you are familar with this customer service board. Customer service rating will be held on every friday at the entrance of the shopping acarde from 10 am - 3 pm. Please direct your customers to this "BIG BLACK BOARD" to support (rate) your customer service.

Red face - Bad customer service (Boooo!)

White face - Neutral (SoSo/ Normal)

Yellow face - Excellent Service (Superb!)

Craving for the best customer service award? Put up your best customer service and aim for all yellow faces; and your store will be the one that provides the best customer service!

Wondering which store will be next week's champion. Is it you?

hmm...Michelle logging off.... :P

Our Champions for The Week!!!

Cheers for Friendz & Bazaar! A wonderful job done and keep up the good work! As for the rest, don't despair. Just put in somemore effort and you can be just like them!

All the Best and continue to Work hard!

Attention!

VISUAL MANAGEMENT TRAINING
5th,6th of March
Thursday
Morning Shift will be on 5th March
Room B503
3pm-4.30pm

Friday
Afternoon Shift will be on 6th March
Room B503
10am-11.30am

Please do not be late.

Regards Michelle, Colin